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Frequently Asked Questions (FAQs)
1. Are Maralé products 100% natural?
Yes. Maralé products are made using carefully selected natural ingredients. We do not use artificial colours, flavours, or unnecessary preservatives.
2. Where are your products made?
All Maralé products are crafted at Ninni Parisara, our farm located in Heggadadevana Kote, Karnataka, close to the Nagarhole Tiger Reserve, where we practice sustainable and nature-friendly farming.
3. Is your honey raw and unprocessed?
Yes. Our honey is 100% raw and unprocessed. It is harvested directly from the hive, gently filtered only to remove natural impurities such as wax particles, and packed without heat processing to preserve its natural enzymes, pollen, aroma, flavour, and goodness.
4. Does raw honey crystallize?
Yes. Crystallization is a completely natural process and is a sign of pure, raw honey. If your honey crystallizes, simply place the jar in warm water until it returns to its liquid state. Do not microwave.
5. Is your Moringa Honey infused?
No. Our Moringa Honey is true floral honey, produced by bees that naturally collect nectar from moringa blossoms. It is not artificially infused or flavoured.
6. Does your Ginger Honey contain real ginger?
Yes. Our Ginger Honey is made by naturally infusing 100% raw, unprocessed honey with real ginger to create a delicious and wholesome blend.
7. Are your powders 100% pure?
Yes. Our Moringa Leaf Powder and Curry Leaf Powder are made from carefully selected leaves that are naturally dried and finely ground, with no additives, preservatives, colours, or artificial ingredients.
8. How should I use your Moringa and Curry Leaf Powders?
Our powders can be added to smoothies, juices, warm water, soups, curries, chutneys, dals, rice dishes, and other everyday recipes.
9. How should I store your products?
Store all products in a cool, dry place away from direct sunlight. Keep the lid or pouch tightly sealed after every use. Honey does not require refrigeration.
10. Do you ship across India?
Yes. We deliver our products across India through trusted courier partners.
11. How long will my order take to arrive?
Orders are usually processed within 1–2 business days and delivered within 2–7 business days, depending on your location.
12. Can I return or exchange my order?
As our products are natural and perishable food items, we do not accept returns, exchanges, or refunds once an order has been delivered. If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with photographs of the product and packaging.
13. Is your packaging eco-friendly?
We are committed to making conscious choices and continually strive to use packaging that is practical, responsible, and environmentally considerate wherever possible.
14. How can I contact Maralé?
You can reach us through our Contact Us page or email us at [Your Email Address]. We're always happy to assist you with product or order-related queries.
15. Why choose Maralé?
Because every Maralé product begins at Ninni Parisara—our farm nestled near the Nagarhole Tiger Reserve. We believe in honest farming, pure ingredients, sustainable practices, and bringing nature's finest products from our farm directly to your family.
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